Hex - Information Request Portal
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What is California Proposition 65?
What's your story?
Do you offer discounts?
Do you have an affiliate program?
Where are your products manufactured?
What's your take on social responsibility?
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What are my options when it comes to shipping?
Will I get tracking information?
How do I change or cancel my order?
Lost or stolen package?
Can I cancel my order once it has already shipped?
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How do I know if my camera setup will fit in a bag?
How accurately are product colors depicted on the website?
What kind of leather is used in HEX products?
Are the bags waterproof?
What is your return policy?
Item was returned, where is my refund?
Do you do exchanges?
What is my SO number?
What does your warranty cover?
How do I file a warranty claim?
Is my item covered under warranty if it was purchased second hand or from a liquidation sale?
Can you do a warranty replacement if I threw out my broken item?