Hex - Information Request Portal

Compliance 1

• What is California Proposition 65?

General 12

• Do you offer discounts?
• Do you have an affiliate program?
• Where are your products manufactured?
• What's your take on social responsibility?
• What's your story?

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Order Questions 11

• What are my options when it comes to shipping?
• Will I get tracking information
• How do I cancel my order?
• Lost or stolen package?
• My pre-order has been delayed, what's going on?

View all 11

Product Knowledge 13

• Do HEX cases work with wireless charging capable iPhones?
• How Do I Know if My Camera Setup Will Fit In Bag?
• How does the PadPort work?
• Can I wear the HEX watch band on either arm?
• How accurately are product colors depicted on the website?

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Returns 4

• What is your return policy?
• Item Returned to Warehouse, Where's My Refund?
• Do you do exchanges?
• What is my SO number?

Warranty 3

• What does your warranty cover?
• How Do I File A Warranty Claim
• Is my item covered under warranty if it was purchased second hand or from a liquidation sale?