Hex - Warranty & Repair Portal

Compliance 2

• What is California Proposition 65?
• What's your take on social responsibility?

General 11

• Do you have an affiliate program?
• Do you offer discounts?
• Where do I send media and PR inquiries?
• What are your hours of operation?
• What's your story?

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Order Questions 8

• How do I cancel my order?
• What are my options when it comes to shipping?
• Will I get tracking information
• Lost or stolen package?
• My pre-order has been delayed, what's going on?

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Product Knowledge 13

• Do HEX cases work with wireless charging capable iPhones?
• How accurately are product colors depicted on the website?
• How does the PadPort work?
• Can I wear the HEX watch band on either arm?
• What makes the HEX watch band’s silicone better?

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Returns 4

• What is your return policy?
• Do you do exchanges?
• What is my SO number?
• Item Returned to Warehouse, Where's My Refund?

Warranty 2

• What does your warranty cover?
• How Do I File A Warranty Claim