Hex - Information Request Portal

Hex Designs ("HEX") warranty obligations for the Hex product you have just purchased (the "product") are limited to the terms set forth ...

Oh no! We apologize that our product did not hold up to its expectations and for any inconvenience this may have caused. HEX products may only be replaced o...

No, for your item to be covered under warranty you would need to be the original owner and would have needed to purchase your item from an authorized retail...

No, we would not be able to do a warranty replacement without proof of the issue with your item.  We would need to see pictures or a video of the issue with...