Returns

What is your return policy?
Here's the nitty-gritty:   HEX® will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gif...
Thu, 16 Mar, 2023 at 3:36 PM
Item was returned, where is my refund?
The typical refund takes 2-3 weeks after the items are shipped back and received by our warehouse.
Fri, 17 Mar, 2023 at 8:12 AM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund by following the instructions here and place a new order at your con...
Wed, 24 Jan, 2024 at 9:41 AM
What is my SO number?
On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice.  If you have any quest...
Thu, 16 Mar, 2023 at 3:45 PM