Hex - Information Request Portal

Here's the nitty-gritty:   HEX® will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gif...

The typical refund takes 2-3 weeks after the items are shipped back and received by our warehouse.

If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within...

On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice.  If you have any quest...