Returns

What is your return policy?
Here's the nitty-gritty: HEX® will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gi...
Fri, 7 Aug, 2020 at 10:10 AM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within...
Fri, 7 Aug, 2020 at 10:10 AM
What is my SO number?
On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice.  If you have any que...
Fri, 7 Aug, 2020 at 10:11 AM
Item Returned to Warehouse, Where's My Refund?
Currently our refund process is taking longer than we usual like, but we are working as fast as we can to assist every customer. Right now the return proce...
Fri, 28 Aug, 2020 at 1:14 PM