Product Knowledge

Do HEX cases work with wireless charging capable iPhones?
The short answer, is Yes. Starting with the release of the iPhone 8, iPhone 8+, and iPhone X, Apple has introduced wireless charging capabilities whi...
Tue, 11 Aug, 2020 at 2:26 PM
How accurately are product colors depicted on the website?
Although we try to represent all colors as accurately as possible on this website, some colors can look different from one screen or monitor to another.  ...
Fri, 7 Aug, 2020 at 10:55 AM
How does the PadPort work?
The PadPort is a patent pending design that holds your iPad 1 2 or 3 under the protective, padded front flap of the messenger bags, but on the outside wall ...
Fri, 7 Aug, 2020 at 10:55 AM
Can I wear the HEX watch band on either arm?
Yes. Since you can orient the viewing screen on your Nano® to face any direction, you can wear your HEX watch band on either arm.
Fri, 7 Aug, 2020 at 10:55 AM
What makes the HEX watch band’s silicone better?
There are many grades of silicone. DO NOT BE FOOLED by low-quality imitators. The HEX watch band uses premium silicone in our custom mold and meets all RoHS...
Fri, 7 Aug, 2020 at 10:55 AM
Does the HEX watch band make my Nano® waterproof (silicone styles)?
No. However, the HEX watch band does provide improved water resiliency for mild water contact (ie: light rain exposure, careful hand washing, etc).  Altho...
Fri, 7 Aug, 2020 at 10:56 AM
Can you adjust the sizing of the Vision Metal watch band?
Yes! Vision metal has removable links just like any quality watch that be can removed or added at any local jewelry or watch repair shop for a perfect fit...
Fri, 7 Aug, 2020 at 10:56 AM
How do I remove my phone from my HEX Icon Wallet case?
Hold your iPhone bottom up with 2 hands and the glass facing out. Hold the right side firmly while with your left hand, apply stead pressure to the plasti...
Fri, 7 Aug, 2020 at 10:57 AM
What are the sizes of the watch bands?
Style Size (cm) Original 16-24 Slim 15mm-21mm Sport 16.5-23.5 Icon* 19.5-22.5 Vision Leather 16.5-23.5 Vision Metal*  19.5-22.5  (includin...
Fri, 7 Aug, 2020 at 11:02 AM
What kind of leather is used in HEX products?
genuine cow leather
Fri, 7 Aug, 2020 at 11:02 AM