Hex - Information Request Portal

Waiting out a writer’s block is one thing, but waiting an eternity for your order is another. Since creative inspiration can strike at the blink of an eye, ...

Surprises are great and all, but sometimes we get excited about the item we ordered and just want to know when we are going to receive it. That's why we...

We get it, sometimes things just aren't right or your change your mind, don't sweat it. If you want to cancel your order or make changes to it, plea...

Did you get a Hex shipment notification that included a FedEx tracking number, but your package is lost or stolen?    Unfortunately, Hex cannot be held re...

Once your item has left our warehouse, we are not able to cancel the order. If you are not wanting the product, you will have to go through our return proce...

Using a coupon code and getting a discount is totally cool, but when the coupon code doesn’t seem to work, totally uncool.  Unless otherwise specifically st...

For our orders we use FedEx Ground shipping unless a faster option is purchased by the customer (see Shipping Info page at the bottom of our main webpage fo...